How to Report a Supplement Reaction to the FDA's MedWatch Program
First, your health
Stop the product. For severe symptoms such as trouble breathing, swelling, chest pain, fainting or confusion, call emergency services. For milder symptoms, call your doctor or pharmacist.
What to save
- The bottle and any remaining capsules.
- The lot number and expiry date.
- Photos of the label.
- The order confirmation.
- Notes on what you took, when and the symptoms.
Report to the FDA
The FDA runs the MedWatch safety information and adverse event reporting program for consumers and clinicians. You can submit a report online. The FDA dietary supplements page also explains the process.
Tell the seller
Contact support with your order number and describe the reaction; see support options. Ask about the refund process in the refund guide.
Counterfeit concerns
If you suspect the product is fake, say so in the report and see where to order safely.
After the report
Keep copies of everything and follow your clinician's advice before trying any other supplement.
Frequently asked questions
Sources
General information, not medical advice. Offer details were checked on November 11, 2026; confirm on the order page and read the label on your bottle. See our disclaimer and how we research.